Even on a perfectly smooth road and with excellent visibility, even the most experienced driver can be involved in an accident. Unfortunately, such incidents can happen to any car owner in Ukraine. In the case of a rented car, the situation is a little more complicated: you must prepare in advance and find out all the necessary details. Therefore, before leaving the rental point, it is worth collecting as much information as possible "just in case" and clearly understanding how to act in unforeseen situations. Important points:

  • Before your first trip, carefully inspect the rented car. Perhaps the previous client was not very careful, and the rental staff did not notice any scratches that could be attributed to you.
  • Check with the manager all the conditions regarding insurance cases. Make sure that the insurance covers all possible drivers.
  • Review the lease agreement carefully, especially the fine print. Ask questions and clarify any points you don't understand before signing.

Clients bestrental and other official companies are insured against troubles thanks to civil liability policies.

Key points of car rental

Most often, in addition to the daily fee for car rental, the client must also make a deposit (deductible), which is blocked on the card. This deposit performs several functions:

  1. Disciplinary. The deposit encourages the client to take good care of the car. If everything goes smoothly, the money will be unblocked in a week.
  2. Compensation for damages in case of accidents caused by traffic violations by the tenant.
  3. Compensation for damages, not covered by insurance, such as smoking in the car or damage to the upholstery.

Some companies, including bestrental, offer customers the opportunity to reduce the deductible to zero by purchasing full insurance. However, in the event of an accident, the customer is required to notify the company immediately. Failure to do so places full financial liability on the renter.

Additional services

Car rental in Kyiv also offers rental of a navigator, which will help you navigate the route.

What to do in case of an accident

Despite caution, even experienced drivers are not immune to accidents. However, a rental car provides some protection, provided that you follow a few simple rules:

  1. Stop the car and turn on the hazard lights.
  2. Leave the vehicle and evacuate passengers.
  3. Put up a warning triangle.
  4. Provide first aid to the victims (if necessary) and call an ambulance.
  5. Notify the company about the incident, the manager will suggest further actions.
  6. Do not touch objects related to the accident.
  7. Write down the contact details of witnesses, if any.
  8. Collect data on the second vehicle.
  9. Do not agree to settle a conflict without formal documentation.
  10. Tell the patrol service that the car is rented.

Once the police arrive, check the accident report and make sure all the data is accurate. It is advisable to take a photo of the report. If the other driver is at fault for the accident, the rental company will contact the insurer to compensate for the damages.

Who covers the damage?

In most cases, damage is covered by insurance and a security deposit. However, the tenant may be fully liable for damage if:

  • The car was transferred to a third party not specified in the contract.
  • The culprit of the accident has not been identified.
  • The tenant was under the influence of alcohol, drugs or illegal medication.
  • The car was stolen with documents and keys and got into an accident.
  • The tenant grossly violated traffic rules.

In general, if you are not at fault in an accident, the insurance company of the culprit will compensate for the damage. For those who are not confident behind the wheel or want to relax, a car rental service with a driver is available.

There are cases when the tenant is liable even without fault:

  • If the culprit is absent, as in the case of theft or damage.
  • If there are no official documents.

All rules of conduct for the landlord and tenant are detailed in the contract. A full understanding of its contents will help you stay calm and avoid unnecessary expenses.

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